This qualification is designed for the Hotel Employees, Supervisors, Officers and Manager. The learner will get the knowledge and skills about the Introduction to Hotel Management, Personal Development, Customer Service and Management, Food Safety Management and Hospitality Principles.
Curriculum
- 1 Section
- 1 Lesson
- Lifetime
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- IntroductionThe Level 2 Award in Hotel Management is designed to provide learners with a solid foundation in the hospitality industry. This course introduces essential skills and knowledge required to work effectively in hotel operations, including customer service, front desk management, housekeeping, and basic food and beverage services. Participants will gain practical insights into daily hotel management, develop professional communication skills, and understand how to deliver high-quality guest experiences. Ideal for beginners or those seeking a career in hospitality, this award equips learners with the confidence and competence to succeed in various hotel roles.2
Instructor
